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  Product Home Tools Reference Books DICTIONARYS
DICTIONARYS
 
    Pages: 1       
3 Products
 
Newton’s Telecom Dictionary 13th ed.
Newton’s Telecom Dictionary 13th ed. The Official Dictionary of Telecommunications, Computer Telephony, Internet Telephony, Data Communications, Voice Processing, Windows 95 & NT Communications and LAN, WAN & Wireless Networking. by Harry Newton, 13th Updated Ed. If you’re in this great industry, you simply must have this book. Why? There’s been a major explosion in telecom terms. No one can keep up - no matter how long you’ve been in telecom. We have many new telecom standards TAPI, TSAPI, Tmap, MAPI, MVIP
Part#: 815512
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Moore's Imaging Dictionary
Moore's Imaging Dictionary - Second Edition The Official Dictionary of Electronic Document and Image Processing by Andy Moore, 290 pgs, 1995 Includes: OCR/ICR - Compression - Digital Video - Document Imaging - Photo Manipulation - Optical Storage - Workflow - Forms Processing - Automated Data Entry - Color Imaging - Image Processing - Storage management- Print on Demand.
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The Call Center Dictionary
The Call Center Dictionary by Madeline Bodin & Keith Dawson, 350 pgs, Feb. 1996 Over 1,200 comprehensive and easy-to-read entries covering Help Desk, Telemarketing, Customer Service, Voice Processing, Switches, Software, Training, and Call Center Management. This book is the key to understand how call centers work. The language of the call center comes from many fields. It includes technical terms such as telecommunications, engineering, & computer programming. B marking, customer service and quality assur
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    Pages: 1       
     
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